礼宾员

·         Assist with heavy packages, coats, suitcase, etc.  being alert to give assistance courteously and quickly, before having to be asked

·         主动协助客人提重包裹、拿衣服、提手提箱等，向客人提供礼貌和迅速的协助。

·         Maintain a willingness to please attitude and give undivided attention to any approaching guest

·         保持令人愉悦的态度并专心接待每位到来的客人。

·         Adhere to guest checking in and checking out procedures pertaining to baggage handling

·         在与行李相关的问题上，遵守客人入住和退房工作程序。

·         Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and Priority Club members

·         在正门处欢迎客人，按具体时间段向客人发出合适的问候，特别要注意常客和忧悦会会员。

·         Assist arriving and departing guests by opening and closing car and taxi doors

·         为来店和离店的客人开关汽车及出租车门。

·         Maintain a spotless Porte Cochere and Drive way

·         保持车辆门道和车道的清洁。

·         Guide the guest to the Front Desk and wait behind the guest during the check-in.  Keep eyes Ｏn the Front Desk Clerk who provides the signal for you to step forward and receive the room and rooming booklet from the Front Desk Clerk.  Without delay, escort the guests accordingly.

·         将客人引至前台并在其办理入住手续时在其身后等待。在看到前台接待员的示意后上前从前台接待员处取得房间号和房卡，然后立即护送客人至其房间。