餐厅服务员及收银员

·         Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures

·         按照部门的规范和程序提供高标准的餐饮服务。

·         Communicates to his/her superior any difficulties, guest comments and other relevant information 

·         与上级领导交流有关疑难，客人意见和其它相关信息。

·         Establishes and maintains effective employee working relationships

·         与员工建立并保持良好的工作关系。

·         Attends and participates in daily briefings and other meetings as scheduled

·         参加和参与每日的例会和其它计划好的会议。

·         Attends and participates in training sessions as scheduled

·         参加和参与计划好的培训课程。

·         Prepares for service by ensuring

·         确保部门的各项工作就绪为客人提供服务。

·         Take appropriate action to resolve guest complaints

·         正确处理客人的投诉。

·         Food and beverage stock is stored in relation to hotel procedures

·         按照酒店的规定存储餐饮存货。

·         Performs related duties and special projects as assigned

·         承担相关的职责和安排的特别项目。