ties and Responsibilities工作职责
· Provide prompt, efficient and courteous services to guests, members and visitors
· 向客人、会员和来访者提供及时、高效和礼貌的服务。
· Maintain Health Club facilities according to set standards of order and cleanliness
· 按照既定次序和清洁标准来维护健身俱乐部设施。
· Report repairs and maintenance problems to supervisor
· 向主管汇报维修和保养问题。
· Familiarize yourself with facilities, activities, equipment, services and other pertinent information in order to provide guest with accurate information
· 熟悉酒店的设施、活动、设备、服务和其它相关情况,以便向客人提供准确信息。
· Be knowledgeable about all hotel facilities in order to promote and sell them to guests
· 熟知酒店所有设施,以便向客人进行推销。
· Ensure guests amenities, towels, linen and other guests needs have ample supply
· 确保充分供应客人的用品、毛巾、布草等。
· Follow hotel procedures in relation to pool towel issue and retrieval
· 遵守酒店关于泳池毛巾的发放和回收的工作程序。
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